Welcome to Breezy Bird Farms. Below you'll find answers to common questions to help you order with clarity and confidence. Thank you for choosing to hatch with heart and intention.
✨ Our Position
Hatch Outcomes:
We ship fresh, high-quality eggs from healthy flocks. Once in transit or under your care, hatch rate depends on many variables beyond our control. No hatch guarantees are offered. Refunds / Replacements: All hatching egg sales are final. No refunds, credits, or replacements — even in cases of shipping losses, delay or damage.
Shipping Care:
Eggs are hand-gathered, packed with care, and shipped once per week. Tracking will be emailed once shipped.
Buyer Responsibility:
Please track your package, plan to rest your eggs upon arrival, and incubate using your preferred, well-researched setup.
Contact:
Email only. For order-specific emails, please reply directly to your order confirmation email for quickest processing.
Biosecurity Bonus:
Hatching at home is a cleaner and safer way to build your flock compared to buying adult birds or auction animals.
Seasons:
Eggs can be shipped year-round. Extreme temperatures may affect viability and are part of the inherent risk of mailed eggs. (Full details live in the Terms & Conditions linked in your checkout.)
🥚 General Egg Questions
Q: How fresh are the eggs you ship? All eggs are collected within a few days of shipping. We only send eggs that we would be confident incubating ourselves.
Q: Are eggs washed or cleaned? No, eggs are not washed. They are sent with their natural protective bloom intact.
Q: Are eggs fertile? Yes — eggs are collected from active breeding groups. However, fertility does not guarantee hatch, as shipping and incubation conditions play a major role.
📦 Shipping & Handling
Q: When do you ship? Shipments go out once per week, usually Monday or Tuesday, to avoid weekend delays. You will receive a tracking email as soon as your order is sent.
Q: What if my package is delayed or damaged in transit? This is part of the buyer risk associated with hatching eggs by mail. We don’t refund or replace eggs due to Postal or Courier handling. Eggs are not an insuarable product.
Q: Do you ship in winter? Yes, we ship year-round, there is additional packaging available for purchase for weather related shipping.
🧑🌾 Incubation & Care
Q: What should I do when the eggs arrive? Let the eggs rest pointy-end down for 12–24 hours before setting in the incubator.
Q: Can I candle the eggs right away? It’s best to wait until at least Day 7 of incubation before candling shipped eggs, earlier candling can be misleading due to shipping stress.
Q: What if I’ve never incubated shipped eggs before? That’s okay! Many people learn by doing , just follow your guide carefully and do your best to create a stable, warm, clean incubator environment.
❓ Policy & Process
Q: Can I call instead of emailing? Email is the best way to reach us — it keeps the farm running smoothly and ensures your message is seen and organized. Replies may take 1–5 business days.
Q: Do you sex eggs or guarantee hens vs roosters? No, nature decides!
Q: Can I request specific egg colors or sizes? Our flocks lay a natural variety of shapes and shades within the breed standard. Minor visual variation does not affect quality.
🌿 Final Thought
Hatching eggs is a humbling and beautiful partnership between you, the birds, and nature. Thank you for bringing life to your land and honouring both the process and the source.
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