Breezy Bird Farms is a one-person heritage poultry breeding farm in Manitoba, Canada. The online store offers hatching eggs. Orders are shipped within Canada only. Farm pickup and public farm visits are not available.

The minimum merchandise purchase is $25, excluding shipping and taxes. There is no minimum number of hatching eggs required. Customers may purchase small quantities, but small batches naturally offer fewer opportunities for a successful hatch.

Hatching eggs are living biological material, not standardized manufactured products. Fertility is monitored regularly through test incubation, but flock fertility changes naturally over time. Fertility checks are a snapshot of breeding activity, not a prediction of how every shipment will develop.

No specific fertility percentage, embryo development rate, hatch rate, chick sex, exhibition quality, or post-hatch survival is guaranteed. Hatching results can range from 0% to 100%. An egg that does not visibly develop is not, by that fact alone, proof of infertility; early development can stop for several reasons.

Heritage and project-line eggs may vary in size, shape, shell colour, markings, texture, and genetics. Characteristics can change with breed, hen age, season, and stage of lay. Breed descriptions should be reviewed before purchase. Photos and descriptions illustrate the breeding program but do not promise identical individual eggs or offspring. Customers cannot select exact shell shades or the sex of an unhatched chick.

Available-now hatching eggs are limited, time-sensitive stock. When an order is placed, those eggs are reserved from inventory and preparation may begin promptly. Available-now orders are final sale and cannot ordinarily be cancelled or refunded because of a change of mind. Changes requested after ordering are not guaranteed, particularly after packing has begun.

Egg collection, breeding activity and shipping conditions can affect exact quantities. If a variety ordered is unexpectedly short, Breezy Bird Farms may make a reasonable quantity adjustment among breeds or varieties already included in that same order, aiming to provide comparable value. An entirely different, unordered breed will not be substituted without approval. If the farm cannot supply an item or an appropriate agreed substitution, it will address the unfulfilled portion of the order, including any refund required by law.

Pre-orders are paid in full when placed and reserve future availability within the shipping window selected or advertised at checkout. A pre-order window is not a guarantee of an exact shipping date; laying schedules, weather, and flock conditions may affect timing.

A customer may request cancellation of a pre-order before the farm sends the processing email. For an eligible customer-requested cancellation:

• The farm retains 50% of the actual hatching-egg merchandise amount paid after applicable discounts, before tax as the pre-order reservation retainer.
• The other 50% of the hatching-egg amount is refunded, together with unused prepaid shipping and unused non-egg add-ons or packaging charges, plus any applicable tax adjustments.
• The retainer does not apply to shipping charges or non-egg add-ons.

Once a pre-order enters processing and the processing email has been sent, change-of-mind cancellation is no longer offered. If Breezy Bird Farms itself cannot fulfil an order, the unfulfilled goods and unused charges will be refunded or otherwise resolved as required by applicable law. Statutory cancellation and refund rights always take precedence over this policy.

Orders are generally shipped on Monday or Tuesday, according to egg availability, order processing, weather, and carrier access. Departure dates, estimated transit times and delivery dates are not guaranteed unless the farm expressly agrees otherwise.

Shipping is arranged through third-party carriers and shipping platforms. Breezy Bird Farms may change the carrier or service when reasonably necessary because of pickup access, label or system failures, service availability, transit concerns, cost, or other operational constraints. The farm will seek a reasonably comparable shipping service. Material differences from a paid shipping service will be handled in accordance with applicable law and any specific terms agreed at checkout.

Customers must supply an accurate shipping address, active email address, and required contact details; monitor tracking; and arrange prompt, safe receipt. Missed deliveries, uncollected parcels, address errors, and parcels left outdoors may expose eggs to damage, freezing, overheating, loss, or theft. Re-shipping time-sensitive returned eggs generally is not possible.

Free-shipping offers apply only when advertised and successfully applied at checkout. Unless an offer states otherwise, its qualifying merchandise subtotal is determined before discounts and excludes shipping, taxes, and optional add-ons. Selecting a shipping option or paying more for faster transit does not guarantee hatch success.

Hatching eggs are fragile and travel through systems outside the farm's control. Transit vibration, handling, pressure changes, delays and temperature exposure can affect shell integrity, air cells, and embryo viability even when a parcel appears intact. Labels and protective packing cannot control carrier handling.

No refund, replacement, or store credit is offered for ordinary transit-related broken or cracked eggs, freezing, overheating, shipping delays, carrier handling, or hatch losses attributable to transit. This policy does not remove rights provided by applicable law or prevent review of a genuine packing, billing, or order-fulfilment error made by the farm.

Carrier parcel coverage, if available, should not be assumed to cover the fertility, embryo development, or hatch performance of eggs.

Eggs are packed with care. Optional EPS/Styrofoam shippers, thermal liners, and other packaging upgrades may involve additional charges. These materials may reduce some handling or temperature risks but cannot guarantee protection or hatch results.

Heat packs, when offered, are optional and limited. They are not recommended for orders using EPS/Styrofoam containers and should not be ordered with that packaging. Where a heat pack is used in another configuration, it is kept away from direct contact with the eggs. Heat packs are not a guarantee against freezing or cold-weather damage.

Customers are responsible for receiving the parcel promptly, inspecting the shipment, and providing appropriate storage and incubation conditions. Under normal circumstances, shipped hatching eggs should generally rest for 12–24 hours before setting, with handling guided by the farm's shipped-egg preparation resources and the needs of the species.

Incubator calibration, temperature, humidity, turning, sanitation, ventilation, and post-hatch care remain the customer's responsibility. Differences in equipment, experience, and conditions can affect outcomes. Even properly managed fertile eggs may stop developing, fail to hatch, or produce chicks with variable traits or health outcomes. No individual incubation method or equipment brand can ensure success.

For questions or concerns about a shipment, contact inquiries@breezybirdfarms.com and include the order number, a clear description, and relevant photographs when available. Breezy Bird Farms will review credible reports of missing items, incorrect items, billing discrepancies, or other possible fulfilment errors. Reporting a concern does not automatically qualify an order for replacement or compensation.

The farm cannot provide unlimited one-on-one incubation coaching, but website guides and troubleshooting resources are available. Messages are answered as farm duties permit; responses may be slower on weekends, holidays, and shipping days.

Discount codes and promotional offers must be applied successfully at checkout. After an order has been submitted, promotions are not normally applied retroactively. Offer eligibility, product exclusions, minimum purchase conditions, expiry dates, and whether discounts can be combined are governed by the terms displayed for that offer.

Accepted payment methods are those shown at checkout. Any special payment option offered for pre-orders does not automatically apply to available-now stock.

Breezy Bird Farms welcomes respectful questions and documented concerns. Abusive, threatening, or harassing communications may result in limited contact or refusal of future orders. The farm may decline or cancel orders for legitimate operational, safety, biosecurity, or fraud-prevention reasons, with any amounts owed for unfulfilled goods handled as required by law.

The breeding facility is not open to visitors. Eggs or hatched birds cannot be returned to the farm for biosecurity reasons.

Unless otherwise stated, the farm's original photographs, breed descriptions, guides, and written content may not be reproduced or commercially reused without permission. Order information is used to process purchases, arrange payment and shipping, and communicate about orders in accordance with applicable privacy requirements.

These terms are governed by the laws of Manitoba, Canada, to the extent legally permitted. Nothing in these terms limits rights or remedies that cannot lawfully be excluded, including applicable consumer-protection rights. Updated terms apply to orders placed after the updated version is published and do not retroactively replace the terms of an earlier purchase.